ThedaCare Selects Phytel to Strengthen Its Patient Engagement Process

Will Use Phytel for Population Health Management, Obtain Medical Home Recognition, and Help with Primary Care Redesign

Phytel, the leader in automated, provider-led population health improvement, announced today that ThedaCare Physicians, the clinic division of the ThedaCare healthcare system, has agreed to use Phytel to help the organization manage population health and secure National Committee for Quality Assurance recognition of its patient-centered medical homes. NCQA provides automatic credit to providers who deploy Phytel to meet certain elements of the medical home requirements.

ThedaCare's employed primary care providers will initially use Phytel's automated outreach solution to identify and notify patients with gaps in recommended preventive and chronic care. The healthcare system intends to expand its patient engagement solution to all of its 200-plus primary care providers.   

The Appleton, Wis.-based healthcare organization views Phytel as a component of its overall strategy for population health management and promoting principles of process redesign. Phytel will be used to supplement ThedaCare's disease registries and its electronic health record as the organization seeks certification for its patient-centered medical homes, builds its accountable care organization (part of Medicare's Pioneer ACO program), and completes a five-year transformation of its primary care model.

"Our internal registries and the health maintenance prompts in our EHR have helped us improve the quality of care, as reflected in our high scores in the rankings of the Wisconsin Healthcare Quality Collaborative," said Jenny Redman Schell, chief operating officer of ThedaCare. "But there are still care gaps we can proactively address with the patients in our community. We do really well in providing appropriate care to the patients who visit their providers regularly. Phytel can help us engage those people we haven't seen in a long time and allow us to create a more robust approach to population management. We have our internal processes and our EHR, but if we want to really manage our population's health, we'll need additional tools like what Phytel offers."

Steve Schelhammer, CEO of Phytel, commented, "We are honored that ThedaCare, a leader in quality improvement not only in Wisconsin but across the nation, has chosen Phytel to help it manage population health so that that every one of its patients will receive the same high level of preventive and chronic care. We look forward to working with ThedaCare to ensure the success of its primary care process redesign, which mirrors the same Lean and total quality management principles on which our company is based."

About Phytel

The premier company empowering physician-led population health improvement, Phytel provides physicians with proven technology to deliver timely, coordinated care to their patients. Phytel's state-of-the-art registry, which now encompasses more than 25 million patients nationwide, uses evidence-based chronic and preventive care protocols to identify and notify patients due for service, while tracking compliance and measuring quality and financial results. For more information, please visit www.phytel.com. Follow us on Twitter and find us on Facebook.

About ThedaCare

ThedaCare™ is a community health system consisting of five hospitals, 22 clinics and related services, and more than 250 affiliated ambulatory care physicians. ThedaCare serves 150,000 patients across nine counties and is the third largest healthcare employer in Wisconsin with approximately 6,100 employees.  The organization constantly seeks to improve the quality of its care and the health of its patients. For more information, please visit www.ThedaCare.org, follow us on Twitter, or find us on Facebook and YouTube.