Collaborative Care

Collaborative hospital care teams get you better, faster.

Why Collaborative Care Matters

At ThedaCare hospitals, we are transforming our care teams to put you at the center of your care plan. Our new approach makes sure you, your family, and everyone on your hospital care team discuss the same information, giving you greater confidence and comfort as you make decisions about your care plan.

On Your Team

Your care team always includes a doctor, nurse, pharmacist, and case manager. It may also include other specialists or therapists that provide you with care—many of the same team members you’d see at any hospital.

But ThedaCare hospital teams are working together to make your stay different from what you’ve experienced in other hospitals. Rather than always coming and going separately, the entire team will try to gather at least once a day to meet with you and your family at your bedside. Together, they can listen and ask questions as you discuss your current health situation. This saves you the frustration of repeating the same information individually to each of your care team members.

Developing a Care Plan

With your input, your team can develop a plan that includes medications, therapies, projected discharge, and other aspects of your care. The plan becomes part of your electronic medical record (EMR), which all of your care team members can access. Key elements of your plan are also written on your hospital whiteboard as reinforcement. That means everyone—including you—is "in the know" and can make better decisions about your ongoing care. The case manager on your care team from the start makes sure everything is set for a smooth transition to your home or other care facility.

The Results

Many of our hospital units have already implemented our new care coordination model. Because we’ve received such positive results, we’re in the process of introducing this model to the rest of our hospital units.

  • Patient satisfaction has increased from 68 to 85 percent.
  • Admission medication reconciliation errors at discharge have dropped to nearly zero. 
  • Documentation time has been cut in half, allowing nurses to spend more time with patients.