Amenities and Environment

When you walk into ThedaCare Medical Center-Shawano, you feel right away that you’re in an environment designed around you and your care needs. Soft colors and a garden create a warm, personal space that welcomes you and your visitors.

Every patient has a private room with plenty of space for their loved ones to spend time with them. There are also family areas where visitors can relax, watch television or access the internet.

Visiting hours and policies

Your visitors play a big part in your recovery, and they are welcome at ThedaCare Medical Center-Shawano. After 8 p.m., visitors should use the emergency room entrance. For the health and safety of all our patients, please consider visiting another time if you have a cold, flu or sore throat. If you must visit, ask for a mask to wear while you’re in the hospital. Some other things to keep in mind:

  • ThedaCare Medical Center-Shawano is smoke-free.
  • Due to latex allergies, only Mylar balloons are permitted in patient areas.
  • Cell phones may interfere with patient equipment and rest. Please check with a nurse to make sure it’s okay to use a cell phone in a patient’s room.


The Courtyard Café is accented by two stories of floor-to-ceiling windows and adjoins the main hospital corridor. The sunny atrium dining area is open to visitors, clinic and hospital staff and volunteers, NWTC nursing students, and the general public.

Café Hours:

Monday-Friday 6:00 am-6:15pm
Weekends and Holidays 11:00am-1:15pm

Breakfast Monday – Friday

  • Continental 6:00am-7:30am
  • Hot Meal- 7:30am- 10:00am

Lunch Monday – Friday, Weekends and Holidays: 11:00am – 1:15pm

Dinner Monday – Friday: 5:00pm-6:15pm

Gift Shop

From flowers to baby items to home décor, the Wolf River Boutique has just the thing to brighten someone’s day. Open weekdays 9 a.m. to 5 p.m. and
Saturday 10 a.m. to 3 p.m. Cash and checks only, please.

Retail Pharmacy

The retail pharmacy is located in the clinic building:
7:30am-5:30pm Monday-Friday
8:30am-12:30pm Saturday
Closed Sundays and holidays

Wireless Internet Service

ThedaCare Medical Center-Shawano provides free wireless internet service. There are computer terminals available in the surgery, and Birth Center family areas.

CaringBridge© - A Free Patient Web Site Service

When you’re dealing with a health issue, staying connected with family and friends can help everyone feel better. CaringBridge© is a free Web site that helps patients and their loved ones stay connected even when they can’t physically be together at the hospital. Talk to our staff to learn more about this service.

Learn more about our Community Health Needs Assessment and Implementation Strategy for this hospital.