ThedaCare to Open Urgent Care Location, Additional Care Options

Health System Urging Patients to Access Safe, Convenient Care

January 11, 2021

NEENAH, Wis. – ThedaCare is pleased to announce new locations, enhanced services and expanded care options throughout Northeast and Central Wisconsin, empowering patients and the community to improve their health and wellbeing through access to comprehensive care.

ThedaCare Urgent Care-Neenah is set to open on Monday, January 11, 2021. The clinic will be located at ThedaCare Physicians-Neenah, 333 North Green Bay Road Neenah, WI 54956. 

“We understand it is important for busy families to have convenient care options when they need it,” said Dr. Jennifer Frank, ThedaCare Chief Medical Officer. “The new Urgent Care location will allow ThedaCare to provide safe, high quality care, and get back to patients living their best lives.”  

ThedaCare Urgent Care-Neenah will be staffed by ThedaCare doctors, advanced practice clinicians, registered nurses and medical assistants. ThedaCare patients can expect teams to care for common conditions, such as aches and sprains, migraines, sinus infections, pink eye, simple fractures and dislocations, minor wounds and cuts, and urinary tract infections. The site also has capabilities for x-rays and labs. Learn more about accessing the appropriate level of care. 

In addition to the new ThedaCare Urgent Care-Neenah, immediate care services can also be accessed at ThedaCare Urgent Care-Appleton (formerly ThedaCare Walk-in Care-Encircle) on the following days and times: 
  • Monday – Friday: 7:00 a.m. – 7:00 p.m. 
  • Saturday, Sunday and Holidays: 8:00 a.m. – 5:00 p.m.

Urgent Care clinics accept most insurance. Office visit co-pays and normal office visit charges apply. No appointments are needed, and you do not need to be an existing ThedaCare patient; the clinic is open to all community members. Patients must be 12 months or older. To learn more, please call 920.702.6315 or click here to find directions to ThedaCare Urgent Care-Neenah. 

There are additional immediate care sites offered throughout Northeast and Central Wisconsin. Those sites include: 
  • ThedaCare Physicians-Berlin
    • Walk-in and same day services
    • 225 Memorial Drive, Suite 1200 Berlin, WI 54923
    • Currently by appointment only
  • ThedaCare Family Medicine-Shawano
    • Walk-in and same day services
    • 100 County Road B Shawano, WI 54166
    • Set to reopen in late January 2021
Reopening Clinics
Like many health systems across the country, ThedaCare continues to make plans and adjustments to best serve our communities in the midst of the COVID-19 pandemic. Select clinics have either temporarily closed, been repurposed or transitioned to appointment only.

Plans are now in place to reopen the following clinics:
  • ThedaCare Physicians-Manawa – 425 2nd St. Manawa, WI 54949. The clinic reopened in December 2020.
  • ThedaCare Physicians-Weyauwega – 206 S. Mill St. Weyauwega, WI 54983. The clinic reopened in December 2020.
  • ThedaCare Physicians-Princeton – 502 W. Water St. Princeton, WI 54968. The clinic will reopen on January 11, 2021. 
  • ThedaCare Physicians-Markesan – 340 Enterprise Dr. Markesan, WI 53946. The clinic will reopen on January 11, 2021.
  • ThedaCare Family Medicine-Tigerton – 110 Cedar St. Tigerton, WI 54486. The clinic will reopen on January 18, 2021. 
  • ThedaCare At Work Occupational Health Services-Berlin – 225 Memorial Drive Berlin, WI 54923. Open Tuesdays and Thursdays.
  • ThedaCare At Work Occupational Health Services-Waupaca – 800 Riverside Drive Waupaca, WI 54981. 

The following clinics continue to be temporarily closed: 
  • ThedaCare Physicians-Iola – 160 S. Chet Krause Drive Iola, WI 54945
  • ThedaCare Physicians-Kimberly – 520 W 3rd St. Kimberly, WI 54136
  • ThedaCare Physicians-Plainfield – N6493 Valley Circle Rd. Plainfield, WI 54966 
  • ThedaCare FastCare Appleton inside Meijer – 3801 N. Richmond Street Appleton, WI 54913
  • ThedaCare FastCare Darboy – W5282 Amy Avenue Appleton, WI 54915
  • ThedaCare Walk-in Care-Waupaca– 710 Riverside Drive Waupaca, WI 54981

ThedaCare providers are working to ensure safe, quality care for patients and families and evaluate all opportunities through the lens of our mission and helping our communities live their best lives.

Expanding Access to Behavioral Health Services 
Approximately 57 million adults in our country had a behavioral health condition, yet 70% did not receive treatment in 2017, according to the U.S. Government Accountability Office. Among Wisconsin residents, the suicide rate increased by 40% from 2000 to 2017. Further, 92% of adults with a substance abuse condition do not receive needed care and although opioid prescribing rates are declining, overdose deaths are worsening. More recently, according to a survey conducted by the Centers for Disease Control and Prevention (CDC) during America’s shutdown - from April through June 2020, 40% reported feeling symptoms of anxiety or depression and 10% had considered suicide. 

“As a result of the COVID-19 pandemic, the increasing need for behavioral health support has been highlighted as a critical need in our community,” explained Julie Meyer Director of ThedaCare Behavioral Health. “ThedaCare continually looks for ways to enhance services as the needs of the communities change to provide the right care at the right place.” 

In an effort to enhance access to needed services for the people in our region, ThedaCare is opening a Behavioral Health Walk-in Care clinic at ThedaCare Physicians-Neenah at 333 N. Green Bay Road, Neenah, WI 54956. 

ThedaCare Behavioral Health Walk-in Care-Neenah is a walk-in outpatient clinic for adults 18+ who have an immediate behavioral health need. The clinic will provide screening, assessment, counseling, referrals and scheduling for outpatient psychiatric services, short-term treatment, and discharge planning and care management. Virtual health services will also be available. 

The clinic will be open Monday through Friday 8:00 a.m. to 4:30 p.m. If you or a loved one is struggling with mental health concerns, ThedaCare is here to provide the care and support you need. For more information, please call 1-833-BHWLKIN (1.833.249.5546)

“Get Care Now”
ThedaCare is committed to protecting the health and safety of our neighbors. Delaying care can have serious consequences — particularly in the event of an emergency, like heart attack or stroke. Symptoms of these and other conditions should never be ignored or disregarded; ThedaCare teams are always prepared to provide lifesaving interventions while protecting patients from COVID-19. 

Preventive care is equally important to us. To help protect patients and providers alike, enhanced safety protocols are in place for all ThedaCare facilities, including visitor restrictions and check-in screenings. Anyone presenting respiratory symptoms is safely isolated and COVID-19 patients receive care in our dedicated respiratory hub clinics. These steps, along with increased cleaning and appropriate use of PPE, make it possible for us to provide the care you need for any condition.

ThedaCare is also doing everything we can to make care more accessible — whether or not you feel comfortable visiting one of our facilities. In addition to offering more appointments and enhancing safety for in-person care, we’ve also expanded our virtual health services, including video visits, eVisits and a free, online symptom checker for COVID-19 screening. Virtual care options are available for primary, specialty and even urgent care needs, and are a convenient way to connect with a provider from the comfort of your own home. For more information about care options and clinic safety protocols, visit thedacarecovid19.org. To make a health care appointment for yourself or a loved one, visit MyThedaCare.org or call your primary care provider. 

For those who would like more information about COVID-19, vaccines, testing, online care options, an online symptom checker, community resources, prevention guidelines and other important news and updates, please visit thedacarecovid19.org.