eVisits

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eVisits

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Stay home. Be seen. eVisits.

When you think you have the flu, the last thing you want is to leave home. So, stay in bed, grab your computer and start your eVisit with a trusted doctor or nurse.

Get expert, local care with an eVisit.

eVisits allow existing ThedaCare patients to quickly get a customized treatment plan and/or recommendation from an experienced ThedaCare provider, from the comfort of their own home.

eVisit online care requests are available 24 hours a day, 7 days a week, guiding patients through a simple questionnaire, delivering a response from a provider within 2 hours of completion (standard operating hours: Monday through Friday 7 a.m. – 7 p.m., Saturday and Sunday 8 a.m. – 5 p.m.)

Requests for treatment submitted outside of these hours will receive a response the following day.

eVisits are the best option if:

If you are currently a ThedaCare patient or have visited ThedaCare within the past three years
If your symptoms are mild to moderate and you do not immediately need to speak with a provider
You would like a convenient, personalized care plan without making an appointment or seeing a provider face-to-face

- Acne
- Athlete’s Foot
- Canker Sore
- Cold & Flu Symptoms
- Cold Sore
- COVID-19
- Diaper Rash
- Erectile Dysfunction
- Excessive Sweating
- Gastroesophageal Reflux Disease
- Infections (minor)
- Insomnia
- Lice

- Medical Travel Advice
- Pinkeye
- Rash
- Ringworm
- Seasonal & Environmental Allergies
- Shingles
- Sinus Infection
- Stomach flu
- Stye
- Swimmer’s Ear
- Tick Bite
- Urinary Tract Infection
- Yeast Infection
How eVisits Work
eVisits require a MyThedaCare account. If you are an existing patient but do not have one, please create a MyThedaCare account.

To begin your eVisit
1. Login into your MyChart account and select evisit to begin your treatment.
2. Agree to the ThedaCare Terms of Use to be treated online.
3. Select the condition that best matches your symptoms and answer a series of questions about your condition, including any medications you’re currently taking.
4. Enter your payment method and submit your completed questionnaire to a ThedaCare clinician who will review the information you provided.
5. Wait for your clinician to send you a diagnosis and any corresponding prescriptions or next steps for your care.
Begin Your eVisit

eVisit FAQs

Explore some of our Frequently Asked Questions related to eVisits ‍

Billing information

eVisits are billed to the patient’s insurance at a flat rate of $35, with the patient responsible for the out-of-pocket amount based on the benefits applied by their insurance company. ‍

Virtual Health End User Agreement

Get details on how we encrypt and protect personal information provided through our website.